Domestic Violence Hotlines programs provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat and/or instant message (IM).
Domestic Violence Shelters programs provide temporary emergency shelter for women who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women.
Domestic Vilence Intervention Programs offer classes or groups, sponsor victim panels or provide other interventions which help domestic violence offenders understand and take responsibility for their acts of violence and abuse; realize that their behavior is the result of their desire to gain power and control over their partner's life; and make a decision to stop their abuse by looking at the damaging effects of their actions on their relationships, partners, children and themselves. The group sessions address the tactics of power and control; describe the cycle of abuse; challenge stereotypical gender role expectations; and help abusers identify and articulate their feelings and recognize behavior, emotional and physical cues which signal escalating anger. Participants learn problem solving skills, negotiation and conflict resolution skills, stress management techniques, communication and listening skills and other skills that will help them develop and maintain positive, healthy partnerships; and may be ordered by the court to attend or self refer. The victim panels provide a venue which enables volunteers who have been subjected to abuse to describe the treatment they have endured and the impact on their lives.
Domestic Violence Support Groups members are individuals who have been involved in physical or emotional abuse involving a spouse or other partner. The groups meet in-person, by telephone or via the Internet; provide emotional support, information and resources for those who participate; and may be structured for victims of domestic violence or those responsible for battering them.