Covid-19 – What You Should Know
Questions about COVID-19?
Visit the State of Michigan’s website michigan.gov/coronavirus for information regarding COVID-19 in Michigan; including Frequently Asked Questions, Testing Locations, Executive Orders, etc.
COVID-19 Hotline is available seven days a week from 8am-5pm by calling 888-535-6136.
Emails are answered as quickly as possible Monday-Friday 8am-5pm by emailing [email protected]
ASL Services for Deaf and Hard of Hearing
The MDHHS COVID-19 Hotline, supported by Michigan 2-1-1, has trained Deaf agents ready to assist – all in American Sign Language (ASL) with no interpreter or 3rd party relay needed.
To connect directly to an agent in ASL, click the “Visit ASL Now” button below or call (888) 535-6136 from your videophone.
ASL Support is available Monday thru Friday, 8:00 am – 5:00 pm (except federal holidays).
The MDHHS ASL Now COVID-19 Hotline is intended for American Sign Language users, regardless of fluency level or whether they are fully Deaf or hard of hearing. The common denominator is that ASL is the language being used between the caller and the hotline agent. Callers who cannot communicate at all in ASL should not use ASL Now. These callers should contact the COVID-19 Hotline by dialing (888) 535-6136 using their standard phone device.
Resources & Support During COVID-19
COVID-19 Testing Assistance
COVID-19 test locations are available across Michigan. To find a test location visit michigan.gov/coronavirustest. If you need help scheduling or locating a test site in your community contact the COVID-19 Hotline (888-535-6136) to speak to a 2-1-1 specialist.
Michigan has begun receiving and distributing the COVID-19 vaccine in phases. Vaccine supplies are limited, and patience is encouraged as public health and healthcare partners work as quickly as possible to move through the phases and get more Michiganders vaccinated.
For information about the COVID-19 vaccine, prioritization groups, and vaccination locations, visit michigan.gov/COVIDvaccine and click on vaccine locations. Please check this site often as it is updated frequently.
Michigan residents within the prioritization category and without access to the internet or needing further assistance finding information on vaccination or scheduling an appointment, if available, contact the COVID-19 Hotline (888-535-6136) to speak to a 2-1-1 specialist.
Quarantine/Isolation Due to COVID-19
If you test positive for COVID-19 or if you are exposed and need to quarantine or isolate find information and support visit Michigan.gov/containcovid. If you need help connecting with community resources during your quarantine/isolation time, dial 2-1-1.
Stay Well Counseling Support
If you’re feeling emotional distress due to the COVID-19 pandemic, get free, confidential support from a Michigan Stay Well counselor. Contact 1-888-535-6136 and press “8”. The Stay Well counseling line is available 24/7.
Michigan 2-1-1 COVID-19 Dashboard
The “beta” Michigan 2-1-1 COVID-19 dashboard represents the collective effort of all seven 2-1-1 Center Regions in the State of Michigan. It provides information on Centers’ connections (via phone, text, chat, email, or other) with individuals seeking general information related to the coronavirus COVID-19, expressed interest in volunteer opportunities and/or needs as a result of COVID-19 (ex: employment, school, program closures, etc.).
As it is with many other local, state and federal systems adjusting and responding to the pandemic, a large number of organizations in our 2-1-1 Resources Database are experiencing changes in the way services are delivered in Michigan (ex: change in hours, location, even closure). As Michigan 2-1-1 continues to work with regional 2-1-1 centers to adjust to programmatic changes in the community, our reporting on 2-1-1 connections, identified needs, and resolution (met and unmet needs) may also change. Michigan 2-1-1 will continue to work on future iterations of the dashboard, incorporating other forms of connections, including self-service connections through our IVR (Interactive Voice Response) and texting. In the coming days, we will also be adding information on definitions to provide additional context to various 2-1-1 measures used in this dashboard.
Michigan 2-1-1 hopes this information contributes to the many parts of the COVID-19 conversation, planning and response efforts communities and organizations are implementing throughout Michigan.
Find the dashboard at tinyurl.com/rz8m7vd.
For press inquiries please contact Hassan Hammoud at [email protected] and for technical questions please contact Gustavo Rotondaro at [email protected].