The Michigan 2-1-1 Community Organization Portal

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We Will Soon Have a New Organization Portal

At 2-1-1, we believe access to information and social services are the cornerstone of thriving communities. We are committed to providing a service in which every person in need finds that access in one place. The backbone of 2-1-1 is the resource directory of programs and services available to Michigan residents. To ensure this service continues to support our Michigan residents, we need your help to ensure our directory is relevant, accurate, and up to date.

We understand that information in our industry rapidly changes and to help keep up with all these changes, we’ve created a self-service portal for organizations to access on demand.

By simplifying and streamlining the process of updating your organization’s information in the 2-1-1 directory, we hope that you will feel more equipped to update more frequently in between your annual review.

FAQs

How do I get an account?

Upon launch, each designated contact at your organization will receive an invitation by email to set up a personal account.

Who gets an account?

Only approved contacts will be able to set up an account. Multiple people at an organization can have an account but they must be set up separately and not on one shared account. Once you set up your account, you can click on “Update My Organization’s Contacts” to see a complete list of who is invited to receive an account.  

What is the account used for?

In addition to completing your organization’s annual review, we’d like you to use the portal for communicating more frequent updates such as: 
– How someone accesses your services 
– Locations where you provide services 
– Program closures/openings due to funding status 
– Changes in key personnel 

What if I have questions? 

Contact your regional Contact Center using the map below.