Terms of Use

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Access and Use Rights

Michigan 2-1-1 grants users a personal, limited, revocable, non-exclusive and non-transferable right to access and use the Site and Service for their personal, non-commercial use or to provide direct personal assistance at no charge to clients seeking services. Users may make non-commercial use of the Materials only and only for the purpose for which they are provided or made available to you, but users may not make any commercial use, including without limitation reselling them, charging to access them, charging to redistribute them, or charging for derivative works based on them. These rights are exclusive to users and users may not sublicense the use of the Site. As between users and the Michigan 2-1-1 collaborative (including Michigan 2-1-1, designated Michigan 2-1-1 service providers and Michigan Association of United Ways), we expressly retain all ownership rights, title and interest in and to all aspects of the Service and the Site, including, but not limited to, all Materials, and all current and future patents, copyrights, trademarks, trade secrets, know-how, and other proprietary rights included or embodied in the Site. Users may not modify the Site, create derivative works of the Site or Materials, or reverse engineer, reverse compile, reverse assemble or do any other operation with the Site that would reveal any source code, trade secrets, know-how or other proprietary information. These rights shall not be construed or interpreted as granting or providing rights to users to use, reproduce, modify, distribute, perform, display, possess or control the any data, content, source code or any other aspect of the Site. Users may not remove or modify any notice of confidentiality, trade secret, trademark or copyright encoded or embodied in the Site or displayed by, on, or in the Site. Users may use the Site and Materials only while these Terms remain in effect. Under no circumstances shall users have any rights of any kind in or to the Site or Materials after any termination or expiration of your agreement to these Terms for any reason.

By using the Site users agree that users will not use any of the Materials to compete against Michigan 2-1-1 in any way. No competitors or future competitors are permitted access to the Site or Materials, and any such access by third parties is unauthorized. Users agree that users will not copy, record, publish, compile, reproduce, republish, use or resell for any competing commercial purpose any Materials on our Site and users agree to not use any device, software or routine that may extract, copy, modify, import, export, replicate, scrape or otherwise deliver, in any manner, the Materials to users or anyone else. If users do so, then users agree that we are suffering irreparable injury and that an injunction or temporary restraining order may be entered by any court sitting in the state where our business is located prohibiting the use of such information and requiring. In addition, users agree to pay all reasonable attorney’s fees and costs incurred in enforcing these provisions.


Unless otherwise stated in these Terms or on the Site, Michigan 2-1-1 is the owner of all copyright and database rights in the Service and its contents. Users may not publish, distribute, extract, reuse or reproduce any such content in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with these Terms.

Copyright, Other Proprietary and Privacy Protection for Other Users’ Content on the Site 

Michigan 2-1-1 hereby notifies users that all the information, content, image files, software and materials on the Site may be protected by U.S. and international copyright and other intellectual property laws and by other applicable laws, including privacy laws. Users understand that Michigan 2-1-1 is unable to provide users with permission to copy display or distribute material for which users do not own the copyright or other intellectual property rights. Users may not copy or distribute such material without the written consent of the owner, and users are solely responsible for any copyright or other intellectual property law violations that users may incur as a result of your activities on the Site. Michigan 2-1-1 has the absolute right to exclude users from any Site if users use our Service to violate the intellectual property rights or other rights of third parties. Users agree to indemnify and hold Michigan 2-1-1 harmless for any violation of this provision.

No Resale of Service 

Users agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

Independent Contractors 

No joint venture, partnership, employment, or agency relationship exists between users and Michigan 2-1-1 as a result of these Terms or use of the Site or the Service.


If any legal action is brought to enforce these Terms, the prevailing party will be entitled to reimbursement of its attorneys’ fees, court costs, and other collection expenses, in addition to any other relief it may receive from the other party.


The failure of Michigan 2-1-1 to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by Michigan 2-1-1 in writing.