We’re a resource not only for people in need, but also for the Michigan agencies, service providers and organizations that serve them. If you’re a service provider, use this section to learn more, add programs, and manage program information to help your organization reach further and serve more effectively.
Michigan 2-1-1 Database: A Resource for Service Providers
Our database holds information on thousands of health and human service programs across Michigan, allowing agencies and providers to find services for their clients, find partners for collaborative projects, identify funding opportunities, and more. Services, locations, and organizations are being added and updated all the time.
To change your agency’s current information or resources, contact your resource manager or log into the Organization Portal. We’ll be in touch with you to complete the process. Learn more about the Organization Portal here.
Resource managers help with things like finding or updating your agency’s information, including resources, hours, contact information and more. Each region has a unique resource manager with knowledge specific to the area – click on your county below to get in touch.
UPCAP 2-1-1
SERVICE AREA: UPCAP’s 2-1-1 connects residents with help and information in the 15 counties of Michigan’s Upper Peninsula: Alger, Baraga, Chippewa, Delta, Dickinson, Gogebic, Houghton, Iron, Keweenaw, Luce, Mackinac, Marquette, Menominee, Ontonagon, and Schoolcraft. RESOURCE MANAGER: Melissa Kositzky | [email protected] | 906-217-3005
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PARTNERS: The center is administered by the Upper Peninsula Commission for Area Progress (UPCAP), a regional economic and human resources development and planning organization based in Escanaba. HISTORY: UPCAP was founded in 1978 and became a designated 2-1-1 call center in 2006.
SERVICE AREA: Gryphon Place 2-1-1 connects residents with help and information in these southwest Michigan counties: Allegan, Berrien, Branch, Cass, Calhoun, Kalamazoo, St Joseph, and Van Buren. RESOURCE MANAGER: Melissa Ladd-Patnode | [email protected] |
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PARTNERS: Major sponsors include the United Way of Battle Creek and Kalamazoo Region, Kalamazoo Community Mental Health and Substance Abuse Services, and the United Way of South West Michigan. HISTORY: Gryphon Place has been providing information and referral services since 1974 and became a designated 2-1-1 call center in 2002.
SERVICE AREA: Central Michigan 2-1-1 connects residents with help and information in these central Michigan counties: Clinton, Eaton, Genesee, Hillsdale, Ingham, Jackson, Lenawee, Livingston, Monroe, and Shiawassee. RESOURCE MANAGER: Terrina Liogghio | [email protected] | 517-789-1238
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PARTNERS: Local area United Ways, LifeWays Community Mental Health, and other local agencies. HISTORY: This center originated as First Call for Help of Jackson County in 2003 and became a designated 2-1-1 call center in 2004.
SERVICE AREA: United Way for Southeastern Michigan 2-1-1 connects residents with help and information in these six counties: Lapeer, Macomb, Oakland, Washtenaw and Wayne. RESOURCE MANAGER: DeMonte Dandridge | [email protected] |
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PARTNERS: Major sponsors include the United Way of Lapeer County, United Way of Washtenaw County, and DTE Energy. HISTORY: United Way of Southeastern Michigan became a designated call center in 2005.
SERVICE AREA: 2-1-1 Northeast Michigan connects residents with help and information in these northeast Michigan counties: Alcona, Alpena, Arenac, Bay, Cheboygan, Clare, Crawford, Gladwin, Gratiot, Huron, Iosco, Isabella, Midland, Montmorency, Ogemaw, Oscoda, Otsego, Presque Isle, Roscommon, Saginaw, Sanilac, St Clair, and Tuscola. RESOURCE MANAGER: Shirley Fulco | [email protected] | 989-636-5102
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PARTNERS: The Dow Chemical Company, local units of government, local United Ways, and many more. HISTORY: The center became a designated 2-1-1 call center in 2009.
SERVICE AREA: CALL 2-1-1 connects residents with help and information in these western Michigan counties: Charlevoix, Emmet, Manistee, Missaukee, Muskegon, Ottawa, and Wexford. RESOURCE MANAGER: Sara Johnson | [email protected] | 231-733-8615
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PARTNERS: United Way of the Lakeshore, Greater Ottawa County United Way, United Way of Manistee County, United Way of Wexford-Missaukee Counties, Senior Resources of West Michigan, Mercy Health, municipal governments, and multiple community and business organizations in Muskegon and Ottawa counties. HISTORY: This center was launched as Senior Services in 1977 providing specialized aging information and assistance and became a designated 2-1-1 call center in 2005.
SERVICE AREA: Heart of West Michigan United Way 2-1-1 connects residents with help and information in Antrim, Barry, Benzie, Grand Traverse, Kalkaska, Leelanau, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo, Oceana, and Osceola counties. RESOURCE MANAGER: Val Maciejewski | [email protected] | 616-752-8648
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PARTNERS: The center is sponsored by the Kent County Department of Human Services and the Kent County Senior Millage. HISTORY: This center has been providing information and referral services since 1968 and became a designated 2-1-1 call center in 2002.
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